Effective as of September 13, 2024

Privacy Policy

mymedicalimages.com,LLC is committed to protecting patient privacy. This Privacy Policy describes how mymedicalimages.com,LLC manages personal information when you use its services (the “Services”), including information provided when you use mymedicalimages.com. This policy applies to the data collected and stored by mymedicalimages.com,LLC in providing its services.

Data Security

mymedicalimages.com,LLC uses secure communications to transfer all information, including protected health information (PHI) and images from the user to the mymedicalimages.com,LLC servers and to any user with access privileges from the mymedicalimages.com,LLC servers. All data is encrypted using the same security level as (or better) used by financial institutions online.

We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, and disclosure. For example, we store the personal information you provide on computer servers with limited access and located in physically controlled facilities.

Additionally

• All non-image communications with the Services are sent using encryption (HTTPS with 256-bit SSL).
• Data is encrypted when in transit and at rest.
• All clinical images communicated from imaging facilities or to mymedicalimages.com,LLC are encrypted using 256-bit Advanced Encryption Standard (AES-256).
• A user can share his or her images with their healthcare provider or another person of their choosing using mymedicalimages. Access to the shared images is governed by appropriate HIPAA compliant controls.
• We request all users alert us if, at any time, they obtain information that is not intended for them by emailing regulatory@mymedicalimages.com. By notifying us, we are better able to identify potential issues and take the appropriate steps to address the potential security concerns. This action also allows mymedicalimages.com, if required, to notify appropriate parties of a HIPPA violation.

How We Use User Data

We use user information collected through the Services and as described in this privacy statement. mymedicalimages.com,LLC may access and/or disclose user information if we believe such action is necessary to: (a) comply with the law or formal legal process served on mymedicalimages.com; (b) protect and defend the rights or property of mymedicalimages.com,LLC (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety and welfare of users of mymedicalimages.com,LLC Services or members of the public.

User information collected on the Services may be stored and processed in the United States or any other country in which mymedicalimages.com,LLC or its affiliates, subsidiaries, or agents maintains facilities, and by using the Services, the provider and patient consent to any such transfer of information outside of the U.S.

Use of Cookies

We use cookies with the Services to enable sign-in and to help personalize the Services. A cookie is a small text file that is placed on the hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to users, and can be read only by a web server in the domain that issued the cookie to the user.

Users have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but users can usually modify their browser setting to decline some or all cookies, if they prefer. If users choose to decline all cookies, they may not be able to use interactive features of mymedicalimages.com’s or other websites that depend on cookies.

E-Mail Controls

To keep users informed of the latest improvements, the Service may send you an electronic newsletter. If you do not want to receive the newsletter, you can unsubscribe through a link at the bottom of the newsletter. mymedicalimages.com,LLC uses your email address and password to protect your account from unauthorized access, it is important to not provide other users with this information.

SMS Controls

To request feedback and keep users informed of the latest improvements as well as marketing offers, the Service may send you relevant SMS messages. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program. You may Opt-out of receiving these messages by replying to a message with the word STOP.

Use of Web Beacons

mymedicalimages.com’s web pages may contain electronic images known as web beacons – sometimes called single-pixel gifs – that may be used for the following purposes:

• to assist in delivering cookies on our sites
• to enable us to count users who have visited those pages
• to deliver co-branded services.

We may include web beacons in promotional e-mail messages or in our newsletters in order to determine whether messages have been opened and acted upon. mymedicalimages.com may also employ web beacons from third parties to help us compile aggregated anonymous statistics and determine the effectiveness of our promotional campaigns. We prohibit web beacons on our sites from being used by third parties to collect or access patient information.

Changes to this Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date at the bottom of the Privacy Policy. For material changes to this Privacy Policy, we will notify you either by placing a prominent notice on the home page of the mymedicalimages.com websites or by sending you a notification directly. We encourage you to periodically review this Privacy Policy to stay informed about how we are helping to protect the personal information we collect. Your continued use of the Services constitutes your agreement to this Privacy Policy and any updates.

Dispute Resolution

In the event of any controversy or claim arising out of or relating to this contract, or a breach thereof, the parties hereto agree first to try and settle the dispute by mediation, administered by the International Centre for Dispute Resolution www.icdr.org under its Mediation Rules, before resorting to arbitration, litigation, or some other dispute resolution procedure.  Such Mediation shall take place in a mutually agreed upon location and shall be conducted by one arbitrator in the English language.

Opt-out of Sales

If you would like to opt-out of sales, contact us by one of the methods under Contact Information.

Contact Information

If you have any questions or concerns about this statement, or about the way your information is collected and used, please contact in one of the following ways:

• • • Email us at privacy@mymedicalimages.com
    • Call us toll-free at 1-(800) 203–4771.
    • Write us at