Downloading Images
Step 1: Log in to your mymedicalimages account at: https://app.mymedicalimages.com/
Step 2: Click on the “blue menu” icon in the top right-hand corner of the study you wish to download.
Step 3: In the drop-down menu, select the “Download Images” option. Depending on the size of the study, it might take some time to prepare. In such an instance, an email will be sent to you as soon as the study is ready for download.
Step 4: After you select the “Download Images” button, a pop-up will appear in the bottom left-hand corner of the page similar to the one depicted below. This pop-up will direct you to the download page: https://app.mymedicalimages.com/downloads/. You will need to either click this button, or navigate to the page using your address bar to proceed.
Step 5: Click on the blue “Download” icon at the far right of the study you wish to download. This will start the process of downloading a .zip file of the study to your computer.
This button may be greyed out if the study is not ready for download. If this is the case, simply wait for an email to be sent to the address associated with your mymedicalimages account confirming that the study is ready for download.
If you wish to redownload any studies, you can navigate back to the downloads page at https://app.mymedicalimages.com/downloads/ and click the download button for the study you wish to redownload.
This page is also accessible from the menu under the “Account and Settings” section.
